Welcome to FlyVertical (“Company”, “we”, “our”, “us”). We value your trust and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website https://www.flyvertical.in/ (“Site”) and related services (“Services”).
By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our Site.
1. Information We Collect
We collect the following types of information to provide and improve our Services:
A. Personal Information
When you register, make a booking, or contact us, we may collect:
Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through our payment gateway partners)
Account login credentials (if applicable)
B. Non-Personal Information
We may also collect non-identifiable data automatically, such as:
IP address
Browser type and version
Device type and operating system
Pages visited, time spent, and actions taken on the Site
Cookies and similar technologies (see Section 6)
2. How We Use Your Information
We use your information to:
Process and manage your orders, bookings, or service requests
Provide customer support and respond to your inquiries
Send order confirmations, updates, and promotional communications (where permitted)
Improve website performance, user experience, and service offerings
Comply with legal and regulatory requirements
We will never sell or rent your personal data to third parties.
3. Sharing of Information
We may share your data with:
Service providers: Payment gateways, logistics partners, or marketing tools that help us deliver our services.
Legal authorities: If required by law, regulation, or court order.
Business transfers: In case of a merger, acquisition, or asset sale, your information may be transferred with the business.
All third-party partners are required to handle your data securely and use it only for the agreed purpose.
4. Data Security
We use SSL encryption, secure servers, and access controls to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
However, no online transmission or storage method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your personal data only as long as necessary to:
Fulfill the purpose for which it was collected,
Comply with legal obligations, or
Resolve disputes and enforce our agreements.
You may request deletion of your data by contacting us at [support@flyvertical.in], subject to applicable laws.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enhance your browsing experience,
Analyze traffic patterns, and
Personalize content and advertisements.
You can manage or disable cookies in your browser settings. Note that some features of the Site may not function properly without cookies.
7. Your Rights
Depending on your location, you may have the right to:
Access and receive a copy of your personal data
Request correction or deletion of your data
Withdraw consent to data processing
Object to certain uses of your data
To exercise these rights, please email us at [support@flyvertical.in] with proof of identity.
8. Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies separately.
9. Children’s Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided us data, please contact us for deletion.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our Site after changes means you accept the updated policy.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us at:
