Thank you for visiting and shopping at FlyVertical (“Company”, “we”, “our”, “us”). This Shipping & Delivery Policy outlines the terms and conditions under which we process, ship, and deliver orders placed through our website https://www.flyvertical.in/ (“Site”).
By placing an order on our Site, you agree to the terms described below.
1. Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving payment confirmation.
You will receive an email confirmation with your order details once your payment is verified.
Orders placed after 5:00 PM IST or on non-business days will be processed on the next working day.
2. Shipping Methods and Delivery Time
We deliver across India through reliable courier and logistics partners such as [Blue Dart / Delhivery / DTDC / India Post / etc.].
Shipping Type
Estimated Delivery Time
Cost
Standard Shipping
5–7 business days
₹2000
Express Shipping
2–4 business days
₹2000
Note: Delivery times are estimates and may vary depending on your location, courier availability, and unforeseen delays (e.g., weather, strikes, government restrictions).
3. Shipping Confirmation & Tracking
Once your order is shipped, you will receive an email or SMS with a tracking number and a shipment confirmation.
You can track your order status using the tracking link provided.
4. Delivery
Please ensure that the shipping address and contact information you provide are accurate and complete.
If a delivery attempt fails due to an incorrect address or unavailability of the recipient, additional delivery charges may apply.
FlyVertical is not responsible for delays or losses resulting from incorrect delivery information.
5. Damaged or Missing Items
Upon receiving your order, please inspect the package for any visible damage.
If your item arrives damaged or incomplete, contact us within 48 hours of delivery at [support@flyvertical.in] with your order number, photos, and a description of the issue.
Claims made after 48 hours may not be eligible for replacement or refund.
6. International Shipping
Currently, we do not ship internationally. We only fulfill orders within India. (If international shipping becomes available, this section will be updated accordingly.)
7. Digital Products & Services (if applicable)
If your purchase includes digital goods, online training, or booking confirmations, no physical shipment will be made. Delivery will occur via email or your account dashboard within 24–48 hours after payment confirmation.
8. Delays and Force Majeure
In rare cases, delivery may be delayed due to natural disasters, transportation strikes, government restrictions, or other circumstances beyond our control. We will notify you as soon as possible in such cases.
9. Contact Us
If you have any questions about shipping, delivery, or order tracking, please contact us:
